The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.
PAYING FOR AN ORDER
All orders are required to be paid online via a credit card. This includes both personal and business orders. For personal orders, please use your own credit card. For business orders, you may use your T&E/corporate card, purchasing “P” card or other card, as designated by your business and/or manager.
Paying for your items through the store e-commerce online process is the standard experience. However, special order work (those where you consult directly with Corporate Incentives representatives) takes you out of the normal order process. When this occurs, Corporate Incentives will send you a link with instructions to manually pay via credit card to complete your purchase.
Corporate Incentives will not invoice you for payment to be put through Lummus Technology’s Accounts Payable, ACH, etc.
SHIPPING & DELIVERY
All orders will be processed within 48 hours of receipt. Please
allow 1-4 business days for order delivery depending upon ship to
location for in-stock merchandise after approval has been received, if
required.
RETURNS AND EXCHANGES
Customer satisfaction is our number one goal. Our shipments are
carefully inspected before leaving the warehouse, but in the event you
are not satisfied with your purchase or have received incorrect
merchandise, we offer the options below.
We can accept returns
or exchange requests on items that are in inventory. The items that you
are returning or exchanging must be in their original condition with the
tags attached and returned within 30 days of purchase. We cannot accept
merchandise that has been worn, laundered or otherwise damaged. We
recommend that you send your shirts back via UPS or FEDEX as you can
track the shipment and they are insured up to $100. You are responsible
for the shipping both ways on returns and exchanges unless the
merchandise was damaged when you received it. You must reference your
Order/Invoice Number so that we can make the proper adjustments.
WHEN RETURNING ITEMS FOR CREDIT
Return the items with tags attached (in original condition). PLEASE
INCLUDE A COPY OF YOUR INVOICE (as this will be used to issue credit
back to you). Please write on the invoice RETURN. If you do not have a
copy of the invoice, log in to your account and it will appear on the
Order History Page if the order was placed under your login. If someone
else ordered these for you, the invoice will appear under their login.
You are responsible for the shipping costs to Corporate Incentives.
EXCHANGING WEARABLES FOR A DIFFERENT SIZE
Return the items to Corporate Incentives in their original
condition with tags attached along with the invoice. Write on the
invoice EXCHANGE and write what size or color you want to exchange the
shirts for on the invoice. Do not place another order on the website for
the new size as you will be charged again for the shirts. The shipping
cost for the exchanged shirts will be charged to the account on the
original order. You are responsible for the shipping to Corporate
Incentives and back to you.
RETURN ADDRESS
Corporate Incentives, Inc.
Attn: Lummus Technology Website Returns
27329 Spectrum Way, Conroe, TX 77385
Phone: 281-362-0532
PRIVACY POLICY
Corporate Incentives, Inc. respects the privacy of its customers
and visitors. If you have any questions about the operation of our
website, please write thomas.moore@corp-inc.com.
Our website
collects names, email addresses, and other personal information from
customers and visitors only when submitted via our online form. This
data is used solely by Corporate Incentives, Inc. and is not shared,
traded, or sold to third parties.
By using Corporate Incentives, Inc., you signify your agreement to
our privacy policy as stated above. Note that this policy may be revised
periodically without notice. Please re-read this policy prior to
submitting any personal information if you have concerns about how your
information is being collected and used.
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